Banking Insights

May 27, 2020  |  by Diebold Nixdorf

The crisis has had a major impact on the way people pay and bank. Financial institutions (FIs) have needed to react quickly to offer banking services across their network of touchpoints, engage appropriately with clients and staff and at the same time keep operating in an efficient manner. Let's look at some potential realities in the "new normal," in the short term, near mid-term, and long-term within the banking industry.

April 22, 2020  |  by Diebold Nixdorf

Today we recognize sustainability and environmental protection efforts around the world. Check out this Top 10 list for your ATMs.

March 16, 2020  |  by John Ennis

New customer journeys and digital offerings should be influenced by more than just technology. To keep up with rising expectations, financial service providers must deliver the right product seamlessly and consistently through the right mixture of technology, and crucially, people.

February 17, 2020  |  by Matthew Phillips

The future of banking could be closer than we think. From AI powered credit applications to ATMs offering loan applications. Whether its small incremental changes or organization-wide rollouts, there are key factors to consider to ensure innovation and change are managed effectively.

September 19, 2019  |  by Matthew Phillips

Banks that deliver personal financial management as a service can add value to existing services and elevate consumer engagement.

January 16, 2019

It’s no secret that we’re all using our smartphones for just about everything these days. But what’s interesting about changing consumer behavior is how things stay the same. People aren’t swapping one channel for another, they’re just using them all more strategically.

December 10, 2018  |  by Marcia Hirata

Do you view your ATM as part of your digital network? At its heart, the ATM is a computer that’s always on, and always connected. Yet it’s so physical in nature—a big terminal that spits out physical currency—it’s easy to think of it as only a physical touchpoint.

October 04, 2018  |  by Amie Scarpitti

When your consumers step up to your ATMs, they’re in a banking frame of mind. They’re interacting with a trusted source—the screen on your terminal—and they’re viewing wait screens while they conduct their transactions. There is no better time to connect with them through customized, personalized ads based on their specific banking history.

August 17, 2018  |  by David Phister

We've been a trusted security partner for over 160 years. We want to ensure you have the insights, tools and solutions you need to secure your assets, your data and your customers’ trust both today and tomorrow.

April 24, 2018  |  by Matthew Phillips

With other sectors starting to reap the benefits of personalized communication, where does banking fit into the race towards personalized services?